Johnathan M Hfc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

You pay for the product and it takes you forever to receive it or you don’t receive it in a timely manner. Very unprofessional!!

Yeezy Supply - You pay for the product and it takes you forever to receive it or you...

My placed him order 2/15/24 & its Now 6/3/24 . This gives new meaning to WHERES MY PACKAGE!!

This is RIDICULOUS!!! You would think a business would know better.

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Loss:
$50
Pros:
  • I love the quality of the products
Cons:
  • It takes forever to receive products

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t buy from YZY very poor service!!!

Resolved
Charbel S Uaq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Resolved: The purpose was to check on my order because it’s been four months, but the number doesn’t work

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Yeezy Supply - The purpose was to check on my order because it’s been four months, but...
Yeezy Supply - The purpose was to check on my order because it’s been four... - Image 2
Updated by user Jun 16, 2024

Company fixed the issue and I have been provided with apology.

Original review May 17, 2024

Worst experience ever so far. I ordered four months ago and they barely responded to any emails until yesterday.

I just got a response and now I'm still waiting for the answer.

Regardless of them knowing the situation, they are still asking if I want my items shipped. I need help if anyone can assist.

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Loss:
$317
Pros:
  • Beautiful design
  • Pricing
Cons:
  • Customer service is a robot
  • Not trustable
  • Delivery

Preferred solution: Deliver product or service ordered

Resolved
Oshea Dub

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Verified Reviewer

Resolved: Never received my order

Updated by user Jun 12, 2024

Company fixed the issue and I have been provided with apology. Nothing at all, I am not pleased with my order Taken 3 months

Original review May 13, 2024

Hello yes I ordered three pair of PODS I've never received my order please refund me my money Mercedes cook

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Loss:
$80

Preferred solution: Full refund

Gaither Mtw
map-marker Atlanta, Georgia

Where is my order

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I placed an order on the April 30th and still haven't received any items. I'm in Georgia, I have a brother who lives in NJ and ordered the same items 7 days after me and he already received his purchase. We got the same thing and if it's coming from California then shipping to New Jersey or Georgia is the same distance

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User's recommendation: Get the orders out faster or create a brick and mortar store

Drake S Tdl

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Verified Reviewer

Have not received my item

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What's the status??? My order has not come, it has been well over a month.

What it taking so long?

Stated a I needed to change order size, no reply. Just refund money

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Loss:
$20

Preferred solution: Full refund

Desirria B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Address change

Hi good afternoon my shipping address and billing address should be the same 2961 s Dearborn st.#602

Chicago Illinois 60616 (3****02682 phone number)

Desirria Brown

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Loss:
$38

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Baltimore, Maryland

Looking for order

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Damn company don't have a phone # to talk too anybody you place a order it takes months to get ship I'm not understanding why takes so long for a company to ship orders out o a timely manner I cant Ill to anyone who can help all you get is a robot when you do a email its crazy you are spending money on merchandise that takes weeks to be delivered is beyond crazy

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Inez J Ttm

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Verified Reviewer
| map-marker Catonsville, Maryland

Never received merchandise

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I placed 2 orders over 100.00 and never received my merchandise nor any updates and I am pissed. If merchandise is going to take awhile to be shipped advised with updates.

There is no contact number and your merchandise is just somewhere but u have no one to speak to.

Please refund my money. Had I known it would be like this I would not have ordered

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User's recommendation: Don’t order

Mark N Qsv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

My delivery address was wrong

Yeezy Supply - My delivery address was wrong
Original review Mar 18, 2024

My Yeezy pods were sent to a whole new address and the name was different, I was only provided a tracking number and was told by USPS that it was sent, there's no one to contact in regards to getting refunded, the "shop" app was no help either they are the people who send it out for Yeezy this was a terrible experience and hope they eventually figure this out, this is the last time I buy Yeezy products smh.

View full review
Loss:
$36
Cons:
  • Terrible service

Preferred solution: Deliver product or service ordered

Larry T Rfg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’m just really contacting y’all because I placed a new order & haven’t gotten a email or anything & it’s been like a week ago so just let me know what my delivery is out on its way ….

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My email is ltkingzing74@***.com please send me something to inform me of my delivery date . Thank you in advance

View full review
Loss:
$100
Pros:
  • No comment
Cons:
  • No comment

Preferred solution: Deliver product or service ordered

User's recommendation: Well I made a mistake by ordering the wrong size … but y’all did move & work professionally towards fixing the problem & y’all did a grate job by fixing the situation I have no complaints yall gave me my money back in a record time I was pleased with y’all but now I’m waiting on a new order just trying to get confirmation on my new order

Anonymous
map-marker Long Beach, California

Terrible communication

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If someone makes a mistake in their order, forget it. You have a terrible response time.

You dont respond correctly to any issues.

I am still waiting on three items that I ordered with my first order that only half the order came. Please call me to rectify this situation.

Zac Wade

310-990-****

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User's recommendation: Don’t order the pods, you won’t get them.

Anonymous
map-marker Hinesville, Georgia

Order was shipped to wrong address

Never received my delivery it was sent to the wrong address. I having problems getting through to anyone about this matter.

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Riely Eta
map-marker New York, New York

Item cancelled and no money returned

The item was supposed to send to the address in Jersey and it says in the tracking information that the label was canceled, UPS label was canceled and so they don't know what happened

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Christopher S Plj

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Verified Reviewer
| map-marker Columbia, South Carolina

Have received my package

I have not received my order it have Ben 4 weeks when I have ordered it you all said that it will take 4 weeks 4 shipping dont receive a tracking for my package to see where @ if someone can track it down for me please

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Alain Tandab N

Delayed delivery

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I ordered my pods months ago and have not received my package yet , early delivery will permit me to order more stuff from Yeezy because its getting frustrating

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Columbia, South Carolina

Just needed

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Need to no when are they going to ship me my Yeezy pods it have Ben 4 weeks all ready wigthing on the second email

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